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TiTAN Gateway Email Security - TiTAN Technology Solutions
ENGLISH
SLA & Quality of Service

Advanced Intelligence in TiTAN Gateway Spam Detection Engine is enabled through honeypots technology, image detection, text content analysis and multi-lingual spam detection.

Anti-phishing Capabilities with DKIM signing and verification, domain-based Sender Policy Framework (SPF) and detection technology in place to identify forged URL/links. Using these technologies, we drive our SLAs as high as 98.99%.

Antivirus/Anti-spam Rules include rules for bulk e-mails, content reputation, manual/automatic training, A.I. engine scoring for spam detection purposes and multi-layered, signature-based and behavioral-based rules and policy processes to protect against worms, viruses, spyware and other malicious code.

False Positive ratio less than 1:350000

Uptime SLA at a guaranteed 99.999% as each customer has four nodes in the cluster, preventing disruptions in traffic.

Filtering accuracy

A.I. Spam Detection

98.99% protection against Spams and 100% on all known email viruses.

False Positive

False positive commitment of less than 1 in 350,000 emails.

Uptime SLA

At 99.999% and 4 nodes for each customer, prevents disruptions in traffic.